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Customer Support – Bilingual, Spanish

Remote Full-time Now Hiring

Job Description:

Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Maintain detailed and current knowledge of the company's products and services
Handle customer inquiries and complaints

Requirements:

Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Have a quiet place to work without noise or distractions
Be a United States resident
Must be 18 years of age or older
High School Diploma or Equivalent
Pass Background Check
Pass Drug Screening
Bilingual in Spanish
Desktop/Laptop with Windows 10 or higher
USB Noise Canceling Headset
Hardwired to Internet
Smartphone

Benefits:

Competitive pay (based on experience and performance)
Semi-Monthly pay schedule — paid on the 13st and 27th of each month
Flexible work-from-home environment
Paid training and support
Supportive and team-oriented work culture
Opportunities for growth and advancement

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