[Remote] Inside Sales and Market Development Manager
Note: The job is a remote job and is open to candidates in USA. Herbstreith & Fox Corporate Group is a leading German manufacturer of pectin, dietary fiber, and apple extracts serving the global food, beverage, and nutraceutical industries. They are seeking a highly motivated Inside Sales & Market Development Manager who will be responsible for identifying, qualifying, and developing opportunities that support the growth of their Regional Sales organization.
Responsibilities
- Conduct outbound telephone outreach to a large portfolio of existing, inactive, and underdeveloped customer accounts
- Conduct a high volume of outbound business development activity, averaging 25–40 outbound calls and customer contacts per day
- Maintain consistent customer engagement, targeting a minimum of 8–12 meaningful live customer conversations per week
- Generate qualified sales leads and development opportunities that support territory growth objectives and Regional Account Manager success
- Maintain accurate and timely CRM documentation, ensuring all customer interactions, opportunity updates, and account intelligence are recorded daily
- Meet established activity, lead generation, and opportunity development KPIs established by management
- Continuously expand account penetration through proactive outreach, market research, and opportunity identification
- Provide weekly activity summaries highlighting customer engagement, qualified opportunities, market intelligence, and recommended follow-up actions
- Engage professionally with technical, procurement, R&D, operations, and commercial stakeholders
- Identify current product usage, future development projects, formulation challenges, and unmet customer needs
- Qualify accounts based on strategic fit, technical complexity, growth potential, and timing
- Identify and develop new opportunities for Regional Account Managers, including development-stage and future-focused projects
- Capture and summarize opportunity details clearly, accurately, and professionally
- Document all findings within the CRM system with concise and actionable insights
- Develop account summaries and opportunity briefs for Regional Account Managers
- Flag high-priority opportunities and recommend next steps
- Partner closely with Regional Account Managers to align discovery efforts with regional growth strategies
- Coordinate effective handoffs for qualified opportunities while ensuring continuity and context
- Provide ongoing feedback regarding market trends, customer sentiment, and competitive activity
- Represent Herbstreith & Fox with professionalism, credibility, and confidence
- Maintain a consultative, value-based approach rather than a transactional sales posture
Skills
- Bachelor's degree required (Business, Marketing, Communications, Food Science, or related field preferred)
- Three to five years of professional sales, business development, account management, or customer-facing commercial experience
- Experience in B2B sales environments required; food ingredients, specialty chemicals, nutraceuticals, or technical products strongly preferred
- Strong telephone presence with the ability to engage decision-makers and build credibility quickly
- Excellent listening, questioning, and diagnostic skills
- Analytical mindset with the ability to assess opportunity quality and strategic value
- Strong written communication skills for internal reporting, CRM documentation, and opportunity summaries
- Highly organized with the ability to manage a large portfolio of accounts and activities simultaneously
- Self-motivated with the ability to work independently in a remote environment
- Proficiency with CRM systems and Microsoft Office applications
Benefits
- Competitive base salary and performance incentive program
- Medical, dental, and vision benefits
- 401(k) program
- Paid vacation and holidays
- Remote home-office work environment
- Opportunity to work with a growing global leader in food ingredients
- Professional development and career advancement opportunities
- Collaborative and entrepreneurial culture focused on customer success and innovation
Company Overview